Sri Lanka's Premier Business Directory & Marketplace
Privacy Policy
Your Privacy Matters
At Siraawata, we believe that trust is the foundation of every successful marketplace. Whether you're searching for a local service, listing your business, or discovering new opportunities, we're committed to protecting your personal information and being transparent about how we use it.
This Privacy Policy explains what information we collect, why we collect it, and how we keep it secure when you use www.siraawata.com or any of our related services.
Information We Collect
Depending on how you use Siraawata, we may collect information including:
Personal Information
- Full Name
- Email Address
- Mobile Number
- Business Name
- Business Address
- Business Category
- Profile Images & Logos
Business Information
When creating or claiming a business listing:
- Business description & hours
- Website URL & social links
- Contact information
- Location coordinates
- Photos and promotional content
Technical Information
To improve our platform we automatically collect:
- IP Address
- Browser type & Device info
- Operating System
- Pages visited & Search queries
- Time spent on pages
- Cookies and analytics data
How We Use Your Information
Your information helps us provide a better experience across the Siraawata platform. We may use your information to:
- Create and manage your account
- Publish and manage business listings
- Verify business ownership
- Respond to enquiries
- Improve search accuracy
- Prevent fraud and fake listings
- Provide customer support
- Send important notifications
- Improve our AI-powered recommendations
- Develop future marketplace features
We will never sell your personal information to third parties.
Business Listings
Some business information displayed on Siraawata may originate from publicly available sources such as business directories, websites or publicly accessible listings.
Business owners have the right to:
- Claim their listing
- Update information
- Correct inaccurate details
- Request removal where appropriate
Our goal is to maintain the most accurate and up-to-date business directory in Sri Lanka.
Cookies
Siraawata uses cookies to:
- Keep you logged in
- Remember your preferences
- Improve website performance
- Analyse traffic
- Deliver a better browsing experience
You can disable cookies through your browser settings, although some features may not function correctly.
Data Security
Protecting your information is a priority. We implement industry-standard security measures including:
While no online platform can guarantee absolute security, we continually improve our systems to safeguard your data.
Third-Party Services
We may integrate trusted third-party services such as:
- Google Maps & Google Analytics
- Payment providers
- Email delivery services
- Cloud hosting providers
- AI-powered search and recommendation services
These providers maintain their own privacy policies governing how they process data.
Your Rights
You have the right to:
- Access and update your information
- Correct inaccurate data
- Request deletion of your account
- Withdraw consent where applicable
- Request a copy of your stored information
To exercise these rights, please contact our support team.
Children's Privacy
Siraawata is intended for users aged 18 and above or those using the platform under parental or guardian supervision. We do not knowingly collect personal information from children.
Changes to this Policy
As Siraawata grows and introduces new features, our Privacy Policy may be updated from time to time. Any significant changes will be announced on our website or communicated via email where appropriate.
We encourage users to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us.
Email:support@siraawata.com
Website:www.siraawata.com
Your trust is our greatest asset.
At Siraawata, we're building Sri Lanka's most trusted business directory and marketplace—where privacy, transparency, and security are part of everything we do.